The ongoing crisis proves complex problems require complex solutions. Trying to trivialise the problem and/or responding primitively, i.e. in mechanical, linear fashion, mandatorily leads to failure, increased and added problems.
Worst crisis in 100 years for many (matter of perspective with huge problems unresolved, think climate, inequality, violence). “Corona” certainly is a very bad crisis case deserving the designation “complex“.
Seen coming? – “Pandemic” has been in the top risks for security and experts. Acted on it? – Hardly. General precautions like robust care systems in some places, research capabilities. But no scenario exercises with decisions and coordination, no mental, operative, structural, relational preparation.
Decision makers in governments and organisations improvise along the surprising development beyond direct control. Strong men disenchanted. Crisis responses erratic. Acceptance decreases, resistance grows. Rethink now, complex response needed.
Governments, take control by context, broad concurrence, international cooperation, individual contributions.
Organisations, trash crisis manuals and adapt crisis systems to contemporary threats at last.
Never too late to grow up to maturity – and earn trust.