Worst crisis in 100 years for many (matter of perspective with huge problems unresolved, think climate, inequality, violence). “Corona” certainly is a very bad crisis case deserving the designation “complex“.

Seen coming? – “Pandemic” has been in the top risks for security and experts. Acted on it? – Hardly. General precautions like robust care systems in some places, research capabilities. But no scenario exercises with decisions and coordination, no mental, operative, structural, relational preparation.

Decision makers in governments and organisations improvise along the surprising development beyond direct control. Strong men disenchanted. Crisis responses erratic. Acceptance decreases, resistance grows. Rethink now.

Complex problems require complex solutions

The ongoing crisis proves complex problems require complex solutions. Trying to trivialise the problem and/or responding primitively, ie in mechanical, linear fashion, mandatorily leads to failure, increased and added problems.

Governments, take control by context, broad concurrence, international cooperation, individual contributions.
Organisations, trash crisis manuals and adapt crisis systems to contemporary threats at last.

Never too late to grow up to maturity – and EARN TRUST.

To be clear, incendiary, antisemitic, racist, discriminatory, hateful, antidemocratic, violence-glorifying statements and calls for riots must be refused by any media and immediately deleted from social media.

One does not need to go so far to be for the right for everyone to say everything as the great Noam Chomsky has suggested, but banning pronounced and even extreme opinion by blocking individual accounts is a mistake. 

The downside is multiple:
People find ways to spread their views anyway. The communication will be pushed to areas invisible for the general public and overseers like media and authorities. Other people will not be confronted with the entirety of what people say, think, demand, plan. The unacceptable and despised views vanish from sight and consciousness. The chances to contradict and unmask are forfeited. The division, bubble, echo tendencies grow. Private companies play regulators.

The big danger is that extreme positions and activities will occur in the dark even more and people may forget they exist. Invisible, unknown enemies are created and supported unwillingly.

It is better to let everyone post and tweet on their accounts, mark the questionable ones and take the de facto incriminable ones out.